Learning Outcomes

Organizational Structure Types

Contemporary Organizational Structures

Organizational Change

Planning and Executing Change

Change Management Skills

Lesson Summary

5 units of interactive presentations: Organizational Structure Types; Contemporary Organizational Structures; Organizational Change; Planning and Executing Change; Change Management Skills. Note: each module includes learning outcomes and lesson summary topics.

Change Management Concerns

The People Side of Change

Communication Strategies

3 units of interactive presentations: Change Management Concerns; The People Side of Change; Communication Strategies.

Types of Change

History of Change Management

Change Management and Culture

Change Strategies

4 units of interactive presentations: Types of Change; History of Change Management; Change Management and Culture; Change Strategies.

The Factors of Change

Change Planning Elements

Governance and Change Management

Change Management and Leadership

Change Management and Stakeholders

Workforce Alignment

6 units of interactive presentations: The Factors of Change; Change Planning Elements; Governance and Change Management; Change Management and Leadership; Change Management and Stakeholders; Workforce Alignment.

Diploma in Change Management - First Assessment

This assessment will test your knowledge of Modules 1 - 4 from: Diploma in Change Management - Revised 2018. You can re-take the assessment until a successful outcome is achieved.

Factors of Successful Change Management

Risks and Processes

Managing People

Three units of interactive presentations: Factors of Successful Change Management; Managing People; Risks and Processes.

Planned and Unplanned Change

Communicating with Staff

Workforce Skills

Staff Deployment

4 units of interactive presentations: Planned and Unplanned Change; Communicating with Staff; Workforce Skills; Staff Deployment.

Introduction to Organizational Capacity for Change

The Principles of Leadership

Developing Trust

Change Champions

Middle Managers

5 units of interactive presentations: Organizational Capacity for Change; The Principles of Leadership; Developing Trust; Change Champions; Middle Managers.

Understanding Systems Thinking

Communicating Change

Change and Accountability

Sponsoring an Innovative Culture

4 units of interactive presentations: Understanding Systems Thinking; Communicating Change; Change and Accountability; Sponsoring an Innovative Culture.

Adapting to Change

Understanding Perspectives

Addressing Problems

3 units of interactive presentations: Adapting to Change; Understanding Perspectives; Addressing Problems.

Diploma in Change Management - Second Assessment

This assessment will test your knowledge of Modules 6 - 10 from: Diploma in Change Management - Revised 2018. You can re-take the assessment until a successful outcome is achieved.

Diploma in Change Management - Assessment

Learn how to utilize leaders and guide staff through change by learning the theories and practices of Change Management.

Diploma in Change Management

This free online change management certification course will teach you how to build effective change strategies, and how to play a more effective role in any organization undergoing a period of change. With ever increasing competition and technological advancements, businesses need to be able to deal with change on an ongoing basis. By taking this free, online course you can avoid the risk of your organisation becoming yesterday's news.

Group Dynamics

Understanding Team Design Characteristics

Roles and Teams

Team Leadership and Autonomy

Organizing Effective Teams

Team Roles and Responsibilities

In this module, you will learn about effective ways to manage groups and teams in the workplace. You will learn about using KASH to improve the team and how to resolve team conflict.

Corrective Action

Change

Tips for Interacting in the Workplace

In this module, learn how to take corrective action as a supervisor and how to prevent and handle a grievance. This module will also teach you how to manage change in the workplace.

Supervision Skills – Managing Groups and Employee Interaction - Assessment

Learn how to effectively manage common tricky situations in the workplace with this supervision skills course.

Supervision Skills – Managing Groups and Employee Interaction

This free online Supervision Skills course will teach you how to handle disagreements, arguments, and conflict at work. This course will teach you effective and tactful workplace management, including how best to deal with a variety of situations, take appropriate corrective action, and manage change in the organisation.  Start this free online course today to build on your skills as a current or as a future supervisor.

In this module you will learn about Understanding Systems Thinking and it covers topics such as Communicating Change; Change and Accountability; Sponsoring an Innovative Culture.

In this module you will learn about Adapting to Change and it covers topics such as Understanding Perspectives; Addressing Problems.

Change Management: Guiding Principles and Practices - Course Assessment

Learn the guiding principles and practices for effective change management including communication, awareness, innovation and problem-solving.

Change Management – Guiding Principles and Practices

This free online Change Management course will teach you the guiding principles and practices for effective change management. These include communication, awareness, accountability, innovation, and problem-solving. Businesses need to be able to deal with ongoing change. With this course, you will be able to build an effective change strategy that will work for an organization that is going through a period of change.

House Painting Essentials

Safety, Preparation and Tools

Interior and Exterior Painting

Specialty Painting

Repair and Troubleshooting

This module builds essential house painting skills, covering time management, safety, material selection, and contractor coordination. You’ll learn paint types and techniques and add artistic elements like murals. Gain insights into career paths to develop a strong online presence through social media to enhance your professional reach.

Basics of House Painting - Assessment

Transform your home with the help of interior and exterior house painting tips from this free online course.

Basics of House Painting

This house painting course covers everything you need to make any home look fantastic, from choosing the right products to filling cracks, mixing paints, applying wallpaper and estimating costs. This course is useful for working in residential construction, commercial painting and many other relevant industries. It instructs you how to transform a home into a stunning space that leaves everyone in awe. Enrol now and start your journey.

Introduction to Bookkeeping

Accounting Method Concepts and Standard

Types of Bookkeeping Services

Keeping Track of Business Finances

Understanding Balance Sheet

Financial Statements

Purchase Order Tracking

In this module, you will learn about the various bookkeeping techniques, the different approaches to accounting and some bookkeeping services. We will also teach you how to manage your finances and monitor your business expenses and revenue. The most common types of financial statements, financial reporting and tracking tips will also be discussed.

Introduction to Bookkeeping and Accounting Methods - Assessment

Develop essential bookkeeping and accounting skills to help boost your company's revenue with this free online course.

Introduction to Bookkeeping and Accounting Methods

Do you run a small business or work for a larger organisation that needs a reliable system for keeping accurate records? This course will teach you the fundamentals of bookkeeping, from the various methods of record keeping to the multiple approaches to accounting. We will also review some common types of financial statements and discuss the benefits of using a bookkeeper and other financial reports and management strategies. Enrol today!

Introduction to Payroll Management

Payroll Cycles and Processing Steps

Tax, Withholdings, and Statutory Contributions

Benefits, Pensions, and Payroll Management Best Practices

This module will introduce you to the essential knowledge and skills to manage payroll effectively. It covers the purpose and components of payroll, tax calculations, compliance with labour laws, and benefits administration. You will gain hands-on insights into using payroll software, addressing employee queries, and maintaining accurate records.

Payroll Essentials for Small Businesses - Assessment

Learn how you can manage payroll, maintain accuracy, and keep your business running smoothly in this free online course.

Payroll Essentials for Small Businesses

Imagine navigating the intricate world of payroll with ease, ensuring every paycheck is accurate and compliant. With this course, you will be equipped with practical knowledge and skills to handle payroll processes effectively, including calculating salaries, managing deductions, and understanding tax compliance. Discover the tools you need to streamline payroll systems and maintain accuracy for your business processes. Start Learning Now.

Managing Large-Scale Organisations–An Overview

Evaluating Organisational Perfomance

Management Structures and Objectives

Management Roles

Policy Development

Management Styles

Management Skills and Competencies

Change Management - Triggers for Change

Change Management - Effects of Change

Change Management - Implementation and Resistance

This module introduces the learner to the world of corporate management. The lessons go through the characteristics of large businesses, management functions within a business, and the corporate business environment. This also covers large business structures, management styles, and approaches to managing change in a large, dynamic organisation. The course is a useful introduction to those who wish to learn and understand more about how large businesses and organisations operate.

Basics of Operations Management

Operations Management Strategies

Applying Operations Management

This module goes through the role of operations management in both manufacturing and service organisations. It also covers strategies used, such as capacity planning, facilities location planning, aggregate planning and scheduling, as well as inventory management techniques and quality management.

Human Resources Management

The Employment Cycle

Employee Relations

Managing Changes to Human Resource Management

The lessons examine the various functions of HRM in organizations including responsibilities and objectives, the employment cycle, job analysis, recruitment and selection, and performance appraisal as well as employee relations, and managing change within the workplace.

Corporate, Operations and Human Resources Management Assessment

This Assessment will now enable you to review your learning so you can determine your knowledge and understanding of the following area:

Corporate, Operations and Human Resources Management

Remember, if you do not achieve the required standard after the first attempt, you can re-take the assessment until a successful outcome is achieved.

Project management overview

Project management case study

Project management methodology

Information Technology case study

Project management toolset

Project management tools case study

GANTT charts case study

Project management documentation

Project management documentation case study

This module offers a comprehensive introduction to project management starting with methodology, tool sets and documentation, introducing the learner to GANTT charts and Critical Path analysis as well as looking a monitoring and schedules management. The learner will be taken through the first part of an IT based case study that will help illustrate how to apply the knowledge the learner has acquired.

System development life cycle

Project management, system development life cycle case study

The planning phase

The planning phase of the SDLC case study

The analysis phase

The analysis phase case study

The design phase

The design phase case study

The implementation phase

Project management implementation case study

Evaluation phase

Project management evaluation case study

Project management case study conclusion

Changing information systems

This module explores the main stages of a project using a project life cycle (SDLC) model that includes analysis, planning, design and evaluation. Learners are shown what tasks, documents and considerations are addressed in each phase
The learner will be taken through the second part of an IT based case study that will help illustrate how to apply the knowledge the learner has acquired.

Project Management Assessment

Introduction

Accounting Terminology

Accounting Principles

Accounting Systems and Preparation of Reports

Balance Day Adjustments in the General Journal and Ledger

This accounting module dives into the terminology employed in financial circles, the principles used in basic accounting and the systems put in place to ensure financial control is maintained. The accounting course explores the main financial statements including the profit and loss account, the balance sheet and the everyday adjustments that have to be made.

Accounting Concepts

Accounting Information

Accounting Issues

Balance Day Adjustments

Budgeting

Control for Debtors and Creditors

Historical Cash Flow Statement

Profit and Loss Statements

Risks in Small Business

Stock Recording and Valuation

This module introduces the learner to the key ratios and their role in accounting.  The cause and impact of common accounting issues and the specifics of balancing transactions on a daily basis. Along with the budgeting of stock control, managing cash flow, preparing profit and loss statements, and an overview of common risks to small businesses.

Starting and Team Building

Preparing for Change

Understanding Change

Changing!

Personal Qualities

You will learn effective team-building techniques and you will have a good knowledge of the characteristics of some of the most successful entrepreneurs. This module will help you deal with times of crisis or change within a business. You will understand the most important personal qualities of a successful entrepreneur.

Accountancy and Entrepreneurship assessment

This Assessment will now enable you to review your learning so you can determine your knowledge and understanding of the following area:

Fundamentals of Accounting, Financial Account and Starting a Business or Social Enterprise

Remember, if you do not achieve the required standard after the first attempt, you can re-take the assessment until a successful outcome is achieved.

Diploma in Business Management and Entrepreneurship - Assessment

Gain an extensive knowledge of the key principles for a successful company with this business management course.

Diploma in Business Management and Entrepreneurship

This free online diploma in business management and entrepreneurship course will give you an overview of company structures, different organization functions, and business environments. This will give you a deeper understanding of how companies operate and take the guesswork out of business management ethics and entrepreneurship. Becoming an entrepreneur takes a lot of hard work and skill, this course aims to make that journey easier.

Considerations for Starting a Cleaning Business

leaning Various Sections

Cleaning Equipment and Tools

In this module, you will gain a comprehensive understanding of the essential steps and considerations involved in starting a cleaning business. Learn how to handle different environments and surfaces, and also the types of equipment required for various cleaning tasks.

Domestic Cleaning

Residential Cleaning Business

Commercial Cleaning Business

In this module, you will explore the different sectors of the cleaning industry.  Discover effective strategies for attracting clients, managing bookings, and delivering exceptional service in residential settings. Gain the expertise required to cater to various clients' needs.

Sales, Marketing and Advertising

Keeping Clients Happy

Managing Staff

Managing Finances

In this module, you will delve into critical aspects of marketing and management that are integral to the success of a cleaning business. Explore effective sales, marketing, and advertising strategies. Learn how to deliver exceptional customer experiences, create an efficient workforce,  manage budgets, and make informed business decisions.

Setting up a Cleaning Business - Course Assessment

This free business course shows you how to handle everything from small domestic to large commercial cleaning projects.

Setting up a Cleaning Business

With the right knowledge, tools and management skills, a cleaning business can be both lucrative and intrinsically satisfying. This course has been designed to empower individuals aspiring to start a cleaning company, as well as those who are in the business already and want to enhance their operations. From mastering domestic to handling large-scale commercial projects, you will explore the intricacies of the cleaning industry to ensure success.