Learning Outcomes

The Foundations of Office Etiquette

Interpersonal Relations in the Office

Digital Etiquette in the Modern Workplace

Office Environment and Shared Spaces

Lesson Summary

In this module, you will be introduced to the foundations of office etiquette, you will learn how to foster interpersonal relationships in the office and how to thrive in digital communication, and the concepts and benefits of sustainable practices in the office.

Defining Professionalism

Building a Professional Image

Navigating Difficult Situations

In this module, you will learn the core principle of professionalism, and how to enhance continuous learning and skill development. Learn about professional attires and how to build a professional image as well as how to navigate difficult situations and maintain a balanced personal life amidst professional commitments.

Office Etiquette and Professionalism - Course Assessment

Learn about office etiquette and professional interactions in the modern workspace with this free online course.

Office Etiquette and Professionalism

In today's workforce, organisational performance has a significant correlation with employee etiquette, harmony, and professionalism. This course outlines the importance of office etiquette and interpersonal relations in the modern workspace. The course also explores the skills required to ensure digital etiquette as well as the core principles of professionalism and how to build a great professional image in a work environment.

Introduction to Business Ethics and Etiquette

Proper Business Relationships

Business Etiquette

Business Environment

Company Billing

Communication Etiquette and Social Media

Dining Etiquette

Global Business Etiquette

This module will begin by helping you analyse an overview of business ethics. Also, you will find in this module how to explore the order of introduction. You will also analyse how to properly show empathy. You will discover answers to questions like: What is sexual harassment? How can you bill your company for expenses?

Corporate Social Skills and Etiquette - Course assessment

This free online course explores corporate etiquette to provide the social skills you need to succeed in the office.

Corporate Social Skills and Etiquette

Obeying rules of etiquette helps us to appear thoughtful about our conduct and respectful of the feelings and rights of others. This course establishes the importance of corporate etiquette in maintaining healthy business relationships. We explain how to conduct yourself across cultures in the office to improve communication and team morale. Learn how to employ good manners and social skills to create a good impression and climb the ladder.

Workplace Conversations and Professional Tone

Asking Questions and Receiving Instructions

Video Meetings Essentials

This module introduces clear spoken communication in workplace settings. You will learn to manage professional conversations, ask and answer questions, follow and clarify instructions, and contribute confidently in video meetings, using appropriate tone, etiquette, and active listening to avoid misunderstandings.

Workplace Messages and Email Etiquette (Content Only)

Job Search Essentials (Workplace Communication)

Simple Charts and Graph Types (Workplace Use)

Tables/Spreadsheets — Entering, Checking, and Basic Formulas

This module introduces practical workplace writing and basic data skills. You will learn to write clear messages and emails, communicate well during job searches, understand simple charts and graphs, and use tables or spreadsheets to complete everyday tasks accurately. Practise organising information checking figures, and presenting results neatly.

Adult Basic Education: Workplace Communication and Job Skills - Assessment

Learn the basics of workplace communication and etiquette to improve your productivity with this free online course.

Adult Basic Education: Workplace Communication and Job Skills

Strong communication improves productivity, reduces conflict, and helps create a positive and professional workplace. This course, meant for adult learners, builds workplace communication skills, from small talk and video meetings to professional writing, email etiquette, and essential workplace data skills. This course was reviewed and approved by qualified subject matter expert Gamin Summers. Enrol today and communicate with confidence at work.

Unlock 800+ Free Certificates: Master Tech & Soft Skills with CodeSignal Learn

6 Best Courses to Become an Influencer in 2025

10 Best Programming Courses for 2025

Udacity’s 2021: Year in Review

Learn English as a Second Language (ESL) with Hundreds of Courses & Sites

Coursera Growth Stalls, Leadership Changes as Stock Hits All-Time Low

Coursera and Udemy Shareholders Approve Merger With 99% of Votes

Harvard and MIT’s $800 Million Mistake: The Triple Failure of 2U, edX, and Axim Collaborative

10 Best Free Rust Courses for 2025: Write Memory-Safe Code

Coursera 10-K Highlights: Lower Partner Revenue Share, 1k+ Employees

Chinese Edtech Pivots: Well-rounded Education, Hardware, Agriculture E-commerce, Fast-Food, Garments, and More